Shipping Policy
JanakiHaat strives to bring the timeless beauty of regional Indian traditions directly to you through safe, reliable, and expedited logistics partnerships.
Dispatches from Sourcing Hubs
While our foundational headquarters reside in Sitamarhi, Bihar, our collections are sourced directly from specialized artisan clusters across India. Orders may be dispatched natively from Sitamarhi or directly from regional artisan hubs to ensure minimal handling and swift transit timelines.
Order Processing and Timelines
We work diligently to ensure your heritage items reach you securely. Please review our baseline logistics matrix:
- Standard Processing Time: Regular orders are meticulously verified, safely packed with protective materials, and handed over to courier agencies within 2 to 4 business days.
- Domestic Shipping Timeline: Delivery across Tier-1 and Tier-2 Indian cities normally spans 5 to 8 business days post-dispatch. Remote interior regions or Northeast states can occasionally require up to 10–12 business days.
- Made-to-Order Crafts: Highly intricate artisanal pieces, customized paintings, or bespoke items will feature special production timelines specified transparently on the unique product listing page.
Delivery Tracking & Expenses
Upon fulfillment, a unique tracking code generated by our logistics partners will be automatically dispatched to your registered email and mobile number. Shipping costs are dynamically calculated at the checkout page based on structural parcel weight, overall volume, and final delivery pincode matrices.